Repair

Add the information shown in bold text to the order notes (part number and serial number must be in the exact format shown!):

Customer must write the order number on outside of package.

No returns accepted without the order number on outside of package.

 

Item to repair:

500-xxxxx-xxxSNxxxxxxxx 

 

Problem:

Description of the problem, or work required.

 

When item is received, shipping will add the following TAGS to the order:

500-xxxxx-xxxSNxxxxxxxx  (part number and serial number in this exact format)

RMA

 

Shipping will also add the following to the order notes:

Action:

Received mm/dd/yy

 

After repair, shipping will add the following the order notes:

Action:

Received mm/dd/yy

Description of the actions taken and parts replaced.

Tech:

XXX where XXX is the technician's initials

 

After repair, shipping will add the following TAG to the order:

XXX where XXX is the technician's initials


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