The only way to fully appreciate the performance of our products is to try them in a familiar listening space. With our 30-Day Risk-Free Trial, you can audition select Benchmark products in your studio or home listening space with no obligation. Factory-direct USA customers only (products must be purchased from Benchmarkmedia.com or by calling Benchmark sales at 1 800-262-4675).
This offer only applies to the following products:
This offer also includes cables, but only when ordered with one or more Qualifying Products.
A minimum of a 15% restocking fee will apply if the unit is damaged or has been rack-mounted.
This offer excludes the following products:
Products must be returned within the 30-day trial period, and must be in like-new condition. Benchmark reserves the right to apply a reasonable restocking fee for any product not returned in like-new condition. No refund will be issued if the product has been damaged, altered, or abused. No returns after 30 days.
An RMA (return merchandise authorization) number, issued by our Customer Service Department, is required for all returns.
Products must be shipped to Benchmark Media Systems, prepaid, insured, and in their original shipping carton. The RMA number needs to be clearly visible on the exterior of the packaging.
Note: If you did not purchase your product directly from Benchmark, please contact the Benchmark Dealer where you purchased your product. Dealers set their own return policies and dealer policies may be different than ours.
We are confident that you will appreciate the audio performance and build-quality of our products. Our goal is to build products that you will appreciate for years to come. All Benchmark products are robustly engineered to last a lifetime and are backed by our Extended 5-Year Warranty.
Our Technical Support and Engineering teams will work with you to attain the highest level of performance from whichever Benchmark product you decide to purchase. Feel free to contact us at any time with your questions, we are here to provide expert advice. Also, feel free to contact us about your experience using our products.