30-Day Risk Free Trial

30-Day Risk-Free Trial (United States Only)

Audition Select Benchmark Products With No Obligation:

The only way to fully appreciate the performance of our products is to try them in a familiar listening space. With our 30-Day Risk-Free Trial, you can audition select Benchmark products in your studio or home listening space with no obligation other than shipping costs.

Qualifying Orders:

• Order subtotal must exceed $700.
• Order must be shipped to an address in the USA.
• Order must be placed Factory Direct using one of these methods:
• Online orders must be placed at Benchmarkmedia.com
• Phone orders must be placed at 1+800-262-4675

Exclusions and Limitations:

• Shipping charges (if any) are not refundable.
• Customer is responsible for return shipping and insurance.
• Up to 15% restocking fee will apply if the unit has cosmetic damage.
• No refund will be issued if the product has significant damage.

30-Day Trial Period:

• The 30-day Trial Period begins when the product is delivered to your address.
• Returns must be shipped to Benchmark before the end of the Trial Period.

Excluded Products:

The 30-Day Risk-Free Trial excludes the following products:

• Custom items and special order items
• Re-manufactured products
• Refurbished products
• Used Products
• Demo Products
• Closeout Specials
• Trade-In and Trade-Up programs are limited to a 15-Day Risk-Free Trial

Return Policy for 30-Day Risk-Free Trial:

• Products must be shipped back to Benchmark within the 30-day Trial Period, and must be in like-new condition.
• An RMA (return merchandise authorization) number will be issued by our Customer Service Department upon request. It is required for all returns.
• The RMA number needs to be clearly visible on the exterior of the packaging.
• Products must be shipped to Benchmark Media Systems, prepaid, insured, and in their original shipping carton.

Note: If you did not purchase your product directly from Benchmark, please contact the Benchmark Dealer where you purchased your product.  Dealers set their own return policies and dealer policies may be different than ours.

Experience Benchmark - "The Measure of Excellence":

We are confident that you will appreciate the audio performance and build-quality of our products. Our goal is to build products that you will appreciate for years to come. All Benchmark products are robustly engineered to last a lifetime and are backed by our 1-Year and Extended 5-Year Warranties.

Support - Before and After the Sale:

Our Technical Support and Engineering teams will work with you to attain the highest level of performance from whichever Benchmark product you decide to purchase. Feel free to contact us at any time with your questions, we are here to provide expert advice. Also, feel free to contact us about your experience using our products.