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Support - Before and After the Sale:

Our Technical Support and Engineering teams will work with you to attain the highest level of performance from whichever Benchmark product you decide to purchase. Feel free to contact us at any time with your questions, we are here to provide expert advice.  Also, feel free to contact us with suggestions and comments.  Feedback from our customers is always appreciated.

Call Toll Free: 1-800-262-4675

Please feel free to call our toll-free line for sales, service or for technical support regarding the use and operation of our products. We are here to provide expert help, before and after the sale! Please don't hesitate to call.

Business Hours

Monday - Friday

9:00 AM - 5:00 PM New York Time 


  • Toll-free: 1-800-262-4675 (1-800-BNCHMRK) 
  • Phone: 1-315-437-6300 
  • Fax: 1-315-437-8119

Online Help is Available Here:


Shipping Address

Benchmark Media Systems, Inc.
Ste. 2
203 East Hampton Place
Syracuse, NY 13206 USA


Note: All returns require an RMA number. Email or call the service department at 1-800-262-4675 or 1-315-437-6300 to obtain an RMA number.  See returns and warranty for more information.

Dealers & Distributors

Experience Benchmark - "The Measure of Excellence":

We are confident that you will appreciate the audio performance and build-quality of our products.  Our goal is to build products that  will you will appreciate for years to come. All Benchmark products are robustly engineered to last a lifetime and are backed by our Extended 5-Year Warranty (USA sales - registration required for warranty extension).