Contact information

Trade name: Benchmark Media Systems. Inc.

Phone number: 1-800-262-4675

Email: sales@benchmarkmedia.com

Physical address: Benchmark Media Systems, Inc., 203 East Hampton Place, Syracuse NY 13206, United States

Expert Support - Before and After the Sale

Our Technical Support and Engineering teams will work with you to attain the highest level of performance from our products. We can also provide assistance when you are integrating our products into a system that includes non-Benchmark products. Feel free to contact us at any time with your questions. We are here to provide expert advice. Also, feel free to contact us with suggestions and comments.  Feedback from our customers is always appreciated.

Call Toll Free: 1-800-262-4675

Please feel free to call our toll-free line for sales, service or for technical support regarding the use and operation of our products. We are here to provide expert help, before and after the sale! Please don't hesitate to call.

Business Hours

Monday - Friday

9:00 AM - 5:00 PM New York Time 

Telephone

  • Toll-free: 1-800-262-4675 (1-800-BNCHMRK) 
  • Phone: 1-315-437-6300 
  • Fax: 1-315-437-8119

Online Help is Available Here:

E-Mail

Shipping Address

Benchmark Media Systems, Inc.
Ste. 2
203 East Hampton Place
Syracuse, NY 13206 USA

Returns

Note: All returns require an RMA number. Email or call the service department at 1-800-262-4675 or 1-315-437-6300 to obtain an RMA number.  See returns and warranty for more information.

Dealers & Distributors

Benchmark ... the measure of excellence

We are confident that you will appreciate the audio performance and build-quality of our products. Our goal is to build products that you will appreciate for years to come. All Benchmark products are robustly engineered to last a lifetime and are backed by our 5-Year Warranty or our 2-Year International Warranty.